How do I get started?
Simply sign up for a free trial. Within few days your practice will be set up and you can start using Dentiflow. It’s that simple. You can view our short tutorials or get a quick demo from our support team.
If I need any help using the software, how would you provide that?
Our technical support staff would be available by phone, email and chat from 9:30 AM to 6:30 PM (GMT+2) on all working days. If required our development team will take remote access of your machine and resolve your difficulty.
What about my current data? Could it be migrated to your software?
If your data is in Excel format, it could be migrated to the Dentiflow software (conditions apply). Our technical team will discuss with you regarding this migration at the time of sign up.
What if I decide to discontinue the service? Can I do so?
Yes. If you decide to discontinue the service simply send us an email. The services will be available until the last date of subscription.
Once I signup will I get a regular backup of my data?
Yes. At the time of Signup, we can discuss regarding the frequency of backup data.
How secure is Dentiflow?
Keeping your data safe and private is of utmost concern to us. We have utilized a range of security and encryption techniques to ensure that your data is secure.
Dentiflow uses encryption techniques on all access routes. All data transmission, including uploads, downloads, and browsing is encrypted using 256-bit AES protocol. Passwords stored in the Cloud are always encrypted. And your data at rest is encrypted while stored in Dentiflow's servers. Accessing Dentiflow using your browser is just as safe as conducting a banking transaction.
The servers, where your data is stored, are not publicly visible and can only be accessed by the application. Our employees do not have access your data in any way. Access to the server will only be in the hands of a select few who are responsible for system administration.
Are there any setup costs?
No. Dentiflow will set up your system free of charge. You do not need to buy any hardware or software.
Do you provide any social media promotions for my clinic/My Profession? Is this included in the pack? Can I request for that separately?
Yes. It is included. If you are interested only in social media services at the moment, we can offer you so. We provide online promotion for your website and clinic under our SEO and Digital marketing services. It could be taken as a separate service if required.